![]() Website: Can Keynote Consulting Sue Me or Garnish My Wages? Justia lists at least 4 cases of civil litigation involving KCI. Since June 2015, the Consumer Financial Protection Bureau (CFPB) has closed 9 complaints against KCI. Most Of Those complaints alleged problems with billing and collections. The BBB has closed 4 complaints against Keynote Consulting in the preceding 3 years, with 2 complaints closed in the past 12 months. ![]() How many complaints are there against Keynote Consulting? However, their website does not include an easily accessible consumer resources page with links and references to laws and enforcement agencies. KCI cites compliance with regulatory laws and provides links to trade organizations such as the American Collectors Association and the major national credit reporting agencies. KCI’s collection strategy “is to employ a unique approach in dealing with consumers so that when they are able to pay they are positioned to be a priority.” KCI uses an “automated collection package …with a state-of-the-art, network-based system taking advantage of all of the most current hardware and software.” In addition to collections, KCI offers skip tracing, a legal referral network, a customized letter service, and customized client reporting. KCI’s collection services include an early-out program by sending “collection agency letters… prior to charge off.” Their primary placement services are intended for “accounts that are 90…to 150 days in delinquency” and offered “at a very competitive contingency rate.” Their second placement services are intended for “accounts that have been placed with a collection agency without success and are now eligible to be placed with another agency.” The BBB states that Keynote Consulting “works on…behalf of other companies in order to obtain payments for debts that have been incurred by customers and have not been paid, including primary placements (accounts that have been delinquent by 90-150 days), secondary placements (accounts that have been unsuccessfully placed by other accounts), and immediate placements.” In addition, KCI“works to abide by all rules of collection law and guidelines in order to obtain the highest percentage of payment possible without harassing the delinquent payee.”Īccording to its website, KCI “is a collection agency…with experience in all aspects of consumer, commercial, and retail debt collection.” KCI “has sustained continued growth by providing a set of comprehensive services, which maximize the liquidity of… clients’ collection portfolios.” KCI’s clients include “small businesses, such as psychotherapists in private practices, medical offices, ambulance companies, events and social activities clubs, medical billing offices, and financial offices.” Buzzfile estimates KCI’s annual revenue at $1 million and the size of its headquarters staff at 10 employees. The BBB established a profile page for KCI in 2003.KCI is listed as a collection agency. is a legitimate collection agency founded in 1994 and incorporated in 1999. ![]() According to the Better Business Bureau (BBB), Keynote Consulting, Inc.
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